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How do I make my
order of tour?
Once you have decided which tour you wish to take, we
strongly recommend that you either submit the comment form
on the page tour described or contact us by Email you can
find on every page. Our tour manager can assist you and
make your reservation for you.
What does the cost include?
All transfers, hotel accomodations, all applicable
sightseeing and admissions as per itinerary, all meals as
shown in the itinerary, services of professional Turkestan
Program Manager and/or Guide, all needed permits and
supports, Visa support.
All details you can find exactly on the page of itinerary
under the title "Tour includes".
What
is not included in the tour price?
The land price does not include air travel, airline
fees, airport or departure taxes, other transfers but
included, customary end of trip gratuities for your tour
manager, driver, local guide, porters, and any incidental
charges.
What form of payment do you accept?
Usually our clients pay in cash upon their arrival
here. But it's possible to make transferring in our bank
in advance.
Do you offer transfers?
Airport to hotel and hotel to airport transfers at the
beginning and end of a tour are included on the most our
tours. Any other not included transfers can be purchased
in any day during your tour. The price for transfer you
can see in our price-list.
What if my tour date is changed?
Should this happen, Turkestan will make every effort to
protect you on another departure date and if an alternate
cannot be found, a full refund will be made. We cannot be
held responsible for any air arrangements.
Where do I meet my tour guide?
Your tour will begin at your first hotel. The tour
manager will make contact with you upon arrival at the
hotel and will make arrangements to meet and assist you.
If your tour includes an arrival airport transfer from
Turkestan, your guide or Turkestan representative will
greet you outside the baggage claim area.
Do
itinerary variations occur?
In unlikely event that services included in the tour
cannot be supplied or there are changes in an itinerary
for reasons beyond the control of the company, Turkestan
will arange for the provision of comparable services.
Are there documentation requirements
for entry into any countries visited?
Passports and visas are neccessary for travelling in
Central Asia. All detailed information about visa support,
permits, OVIR registration you can find on the page "Kyrgyzstan"
under the title "Tourist and
transit visas"
Have
you any discounts for travellers who use your service
again?
Yes, we think highly about our clients and offer them a
good discount program. This program gives up to 15%
discount on services purchased. All details read here
or go to the page "Discount"
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In the very
heart of the Eurasian continent lies an immense country, the ancient Tien-Shan.
Inhabitants of surrounding valleys call this place, The Heavenly Mountains. Heavenly in
their beauty, heavenly in their grandeur and waiting for you for the adventure of a
lifetime. Year by year this hidden land has become more and more popular among the
climbers and tourists around the world.Numerous peaks, including Pobeda Peak (7439 m) and
the snow-white marble pyramid of Khan-Tengri Peak (7010 m) attract them for the
adventure of a lifetime. The Tien-Shan is a marvelous region in which one can find
practically every ecological niche existing on the Earth. It is a world of rocky canyons,
endless mountain ranges reigning over clouds, ice-bound summit and forests teeming with
exotic wildlife and virgin fauna. Huge lake ISSYK-KUL, The Pearl of Kyrgyzstan, rests in
the center surrounded by snow white mountains. The lake is situated on the altitude of
1609 m. It is said that the water has a unique healing quality that will restore a tired
body to youthful vigor. Canyons near the lake are picturesque and unique with mineral
springs and waterfalls. Slopes are striped with streams of pure drinking water. There are
no industrial enterprises in this region, leaving the air clean and fresh. Alpine forests
surround mountainous rivers which tumble into the reflections of the snow-white giants
reflected in the lake. Huge glaciers push down from the summits and ridges, the biggest of
them is Inylchek Glacier, stretching for almost 60 Km. Mertzbakher Lake, situated at an
altitude of 3300m at the confluence of the South and North Inylchek Glaciers is almost
heavenly in its beauty. Kel-Sai Lake, surrounded by slender Tien-Shan fir trees growing in
thick forests, abounds in mushrooms and berries. But the richest souvenir from the Kel-Sai
lake is its famous trout, virtually extinct in other regions. The Tien Shan climate is
soft, with warm winter (-10c), and near perfect summers (about +25c). The exotic sights,
the sounds, the culture and of course, the mountains make this a truly amazing vacation
destination!.
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Tel./Fax: +996 3922 59896
Email: [email protected]
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